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Recent News

March 2, 2009 - Nidhog DSL service
Nidhog is discontinuing our DSL service for both residential and business. We would like to thank all of you who believed in us and were so loyal to us over the years. We did our very best to provide you with a great product and excellent customer service.
We are currenlty working with other carriers to transition exisitng services over with little to no disruption. Most customer will be transferred to Verizon or Salsgiver Internet. We would also like to recommend Cavalier Internet as another option.
Nidhog will continue to offer web/email hosting, as well as dedicated and managed servers. Again, we would like to thank all of you and look forward to working with you in the future!.

December 8, 2008 - City-net.com E-mail
It's been quite a while since we posted updates here! We have been very busy working behind the scenes on different consolidation and server migration projects. One of these projects is a new mail server for city-net.com email customers. This is still in the works and is taking longer than anticipated. Due to the delay it has become necessary for a more immediate answer to the growing SPAM problem.
Today we have started pushing incoming mail through a filtering server before it gets to the actual mail server. This filtering server will look for SPAM and viruses and should substantially reduce the amount of junk making it to your inbox. Over the next few days you should begin to see an improvement.
We plan to add a short FAQ section reguarding filtering to the support page, but in the meantime contact our support department with any questions.

July 31, 2008 - Telerama Mail Server
Yesterday Telerama's mailserver had another failure. Migration and consolidation efforts have taken longer than expected. The problem was again with the disk array that holds users home directories. We worked tirelessly to repair the array, but were unable to to get it up and running in a stable, satisfactory manner. We have moved mail services to our mail.nidhog.net server. This server already has all of the user accounts on it, so you should already be able to authenticate. Some Telerama users have already been using this server.
Do to differences in our setup versus Telerama's, it wasn't possible to just mass move all of the data over. If there are email messages you need please open a ticket or contact our Support Department at support@nidhog.com or 412-661-5917.
Also, at this time we moved webmail. Our webmail program is very similair to the one Telerama used, but there still are some differneces. Please let us know if you have any questions regarding the new webmail interface.
We apologize for this inconvenience, but assure you your email service should be a lot more stable and reliable. You also have better SPAM and virus protection on your account now

April 23, 2008 - Telerama News
We are still working to straighten everything out. We believe all websites should be up and running. If your site is not up or isn't functioning please contact us and let us know.
The mail server seems to be unrecoverable. We were able to move the accounts to a new server. At this time we are unable to access users home directories from the mailservers, but we will try to recover what we can. You should be able to pop mail and send email. You may need to tell your mail client that your outgoing mailserver requires authentication. If you had an email address other than @telerama.com please contact us if you beleive you are not properly receiving mail so we can go over your account and how it should be setup. We will continue to monitor the email for unforseen problems.
Unfortunately, we will not be able to restore DSL service as is. We will need to move your DSL from Telerama's network to ours. Static IPs will still be available. This should only take a few days to get you back up once the order is placed. We will begin contacting customers to begin this process as soon as possible, but please feel free to contact us to get the process started.
We sincerely apologize for the frustration and inconvenience, but please understand we are doing everything we can to get everything working again as quickly as possible.
Thanks~ Nidhog
412-661-5917
support@nidhog.com

August 6, 2007 - Emergency dial-up service maintenance
We will be performing an emergency reload of our Pittsburgh dial-up router on 08/06/2007 @ 11:00PM. During this time there will be loss of internet connectivity for our dial-up customers in the Pittsburgh area. The reload is estimated to take a maximum of 15 minutes.

February 13, 2007 - URGENT -
There is an email circulating in the wild that appears to be from NIdhog asking our customers to upload a PHP file to their website to protect their site and meet security requirements. We will NEVER send unsolicited attachments to our customers. Also, any updates to your site would be done while working with you. Please disregard this email and promptly dispose of the offending attachment. Feel free to send us message headers from the original email if you receive one. We are working to track down where this email is coming from and what the PHP script actually does.
Thank you for your cooperation and understanding. Feel free to contact us with any questions or concerns regarding this matter or any other suspicious communications.

Here is a copy of the spoofed email. It is pretty convincing:

-----Original Message-----
From: Nidhog Inc. [mailto:security.admin@nidhog.com]
Sent: Tuesday, February 13, 2007 7:29 AM
To: homeloan@stargate.net
Subject: Hosting Regular Security Maintenance

Dear Nidhog Inc. valued Members

Regarding our new security regulations, as a part of our yearly maintenance we have provided a security guard script in the attachment.

So, to secure your websites, please use the attached file and (for UNIX/Linux Based servers) upload the file "webguard.php" in: "./public_html" or (for Windows Based servers) in: "./wwwroot" in your site.

If you do not know how to use it, you can use the following instruction:

For Unix/Linux or Windows based websites that use PHP/CGI/PERL/ASP:
1) Download the attachment named "webguard.php"
2) Login to your site Control panel.
3) Open "File Manager" window.
4) Go through "Public_html" or "htdocs" (for UNIX/Linux Based servers), but for Windows Based server, please Go through "wwwroot" directory.
5) Choose "Upload Files"
6) Upload the file "webguard.php"
7) Check its URL too "http://www.yoursite.com/webguard.php", if it is ok

Thank you for using our services and products. We look forward to providing you with a unique and high quality service.

Best Regards

Nidhog Inc.

http://www.nidhog.com

July 1, 2005 -Welcome Local ISPS Customers!
We knew you folks were coming over, but we didn't expect you so soon! We have done everything we possibly can to make the bumpy transition over to Nidhog a little easier. If you are having any lingering problems at all let us know at:
support@nidhog.com
412-661-5954
If you have any billing questions direct them to:
Billing@nidhog.com
412-661-5917

May 13, 2005 - Attention echomatrix.net and nidhog.net email users! Have you noticed a massive decrease in the amount of spam in your in box? We have installed a "grey-list" to help combat illegitimate email from ever reaching our inboxs. Let us know if you have any questions or comments about the grey-list - support@nidhog.com.

January 10, 2005 - We at Nidhog would like to wish everyone a Happy New Year!
- Attention web hosting customers! You can now administrate your own email accounts. Accounts can be added/removed, aliases can be created, and passwords can be changed. If you would like this feature added to your account please send a request to support@nidhog.com.
- Also, we are now offering SMTP authentication. Now, you can send email through our server regardless of if you use Nidhog for Internet access. SMTP authentication is very useful for users who travel. Please contact us if you need help setting up SMTP Authentication.

December, 2004 - Nidhog is proud to offer nationwide high speed Internet access! Nidhog has partnered with DSL.net to provide high speed access to virtually every city in America. Call or email us for more information (sales@nidhog.com).

June 1, 2004 - We'd like to welcome all NuMedia dial-up customers to Nidhog. If any of the new dial-up users have any issues at all please let us know.

February 23, 2004 - In the ever going battle against spam and viruses we continue to block as many known offenders as possible. However, there have been a few cases were legitimate email is inadvertently blocked. If someone alerts you that they are receiving the message "we don't accept mail from spammers" let us know. Send an email to support@nidhog.com with the domain name and we'll clear them right away!!

If anyone isn't using our free spam filter and would like to let us know. Call us at 412-661-5954 or email at support@nidhog.com. The spam filter won't totally eliminate spam, but it will reduce the amount of junk that ends up in your in box.

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1-888-453-9100
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